Living Rooms

A ‘Hands On’ Way to Curb Shoplifting

by Super User

I stopped by a local surf shop the other day and chatted with the owner about his experiences with shoplifters. Glenn Paculba has owned Star Surfing Company in Pacific Beach, California, for more than 20 years.

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Living Rooms

Are You Hitting the Right Notes with Customers?

by Super User

Sometimes I look forward to sitting in my dentist’s chair more than visiting a client’s retail store. Why? It’s the music.
If you’ve ever found yourself nervously eyeing the exit while your kids linger in Abercrombie & Fitch, you know what I mean.

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Living Rooms

Hardware Store Owner Has It Nailed

by Super User

You don’t see too many David vs. Goliath stories these days with a happy ending for David–especially when Home Depot is Goliath.
But I just read a great article in the Los Angles Times about a hardware store owner who did just that.

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